Copy, Tone, & Manner

Site Goals & Copy Strategies

Site Goals & Copy Strategies

Learn how content is written to support users with transactions on USPS.com.

The Voice of USPS.com

The Voice of USPS.com

Learn about the friendly, helpful, and straightforward voice of USPS.com.

Specific Language & Usage

Specific Language & Usage

Learn about specific grammar and language usage rules.