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PO Boxes

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Popular Topics: What steps do I need to take to get a PO Box™? Do I need to provide identification to get a PO Box™?

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    Find a PO Box

    PO Box Questions & Answers

    1. What is a PO Box™?

      What is a PO Box™?

      A PO Box™ is a secure, numbered box located at the Post Office™ where your mail is kept until you collect it.

    2. Why should I get a PO Box™?

      Why should I get a PO Box™?

      A PO Box™ allows you to keep your home address private and important documents and communications confidential. You'll no longer have to worry about packages and mail being delivered when you're not home and can pick them up on your schedule. If you have a home business, it also allows you to separate your business mail from your personal mail.

    3. How can I find a PO Box™ near me?

      How can I find a PO Box™ near me?

      Go to the home page of the PO Box™ website at usps.com/poboxes and look for the Reserve a New PO Box section. You can search for a new PO Box by address or ZIP Code™ to find the location nearest you.

    4. What steps do I need to take to get a PO Box™?

      What steps do I need to take to get a PO Box™?

      You can reserve a box with your online account at usps.com/poboxes, or by opening a new account using the same link. Once you find the box that's right for you and reserve it, print the PO Box™ application: PS Form 1093. Take it to the Post Office™ with two acceptable forms of ID.

    5. What if the PO Box™ I want is not available?

      What if the PO Box™ I want is not available?

      You have a few options: you can choose another box size, find a PO Box™ at a different location, or request to be added to the wait list (online or at a Post Office™). If you request to be added to the wait list, your name will be placed on a list for that box size at the location you requested. We'll contact you via an email or phone call when the box becomes available. You'll then have two days to reserve the box before it goes to the next person on the wait list.

    6. How do I get my PO Box™ number and mailing address?

      How do I get my PO Box™ number and mailing address?

      Once you've submitted a completed PO Box™ application (PS Form 1093) at the Post Office™, and your two forms of acceptable ID are verified, you'll receive two keys (or a combination) for your PO Box and your box number. Your mailing address will be your PO Box number and the City, State, and PO Box ZIP Code™. Additional keys are available upon request for a fee.

    7. Do I need to provide identification to get a PO Box™?

      Do I need to provide identification to get a PO Box™?

      You'll need to visit the Post Office™ where you reserved your box and bring TWO forms of acceptable U.S. identification. One form of ID must contain a photograph, the other needs to confirm your physical address. You'll also need to bring Form 1093.

      Acceptable Photo IDs:

      • Valid driver's license or state non-driver's identification card
      • Armed forces, government, university, or recognized corporate identification card
      • Passport, alien registration card, or certificate of naturalization

      Acceptable Non-Photo IDs:

      • Current lease, mortgage, or deed of trust
      • Voter or vehicle registration card
    8. Who is eligible to receive a free PO Box™?

      Who is eligible to receive a free PO Box™?

      If the USPS™ does not provide regular mail services to your home, you may be entitled to a no-fee PO Box™. Check with your local Post Office™ to determine whether or not you qualify.

    9. Can I get a PO Box™ in a different city or state?

      Can I get a PO Box™ in a different city or state?

      Yes, you can. However, you are still required to visit the Post Office™ where your box is located, with the proper documentation, to pick up your PO Box™ keys or combination.

    Manage Boxes

    PO Box Questions & Answers

    1. How do I forward mail from my PO Box™ if I move?

      How do I forward mail from my PO Box™ if I move?

      To change your address, the PO Box™ customer, or an authorized representative of the organization listed on Form 1093, needs to file a temporary or permanent Change of Address request. You can file a permanent request online at usps.com/poboxes. Temporary requests must be submitted at the Post Office™ where your box is located. Please note: If others are receiving mail at this box, it's the responsibility of the official box holder to forward their mail.

    2. How do I close a PO Box™ if I move?

      How do I close a PO Box™ if I move?

      You can close a PO Box™ at usps.com/poboxes. Sign in to your account and then click on the Close/Request Refund link next to the box. You can also request a PO Box be closed by informing the clerk at the Post Office™ where the box is located. Once a box is closed, be sure to submit a Change of Address (COA) form. Depending on where you close your box, the form will be provided online on your close/refund confirmation page or by the clerk at the post office. Your mail can be forwarded to your new address for up to one year.

    3. How do I cancel mail forwarding?

      How do I cancel mail forwarding?

      Simply notify the Post Office™ where your PO Box™ was located and inform them you would no longer like mail forwarded to your new address.
    4. Can I ship large or oversized items to a PO Box™?

      Can I ship large or oversized items to a PO Box™?

      Yes. If the item is too large to fit in the box, a notice will be left for the box holder and the item can be picked up at the postal counter.

    5. Can I ship items that need a signature to a PO Box™?

      Can I ship items that need a signature to a PO Box™

      Yes. For deliveries that require a signature, like Priority Mail Express®, a delivery notice will be left inside the PO Box™. If the box holder waives the need for a signature, the item will be left in the box.

    6. Can I ship overnight delivery items to a PO Box™?

      Can I ship overnight delivery items to a PO Box™?

      Yes. If the item does not fit in the PO Box™, we'll leave a notice for the box holder.

    7. Can I renew my PO Box™ online, or do I have to do it in person?

      Can I renew my PO Box™ online, or do I have to do it in person?

      There are four ways you can renew your PO Box™:

      1. Online with a credit or debit card. Go to usps.com/poboxes and click Renew which will take you to the Manage PO Box page. Then click Renew PO Box. This feature is available 30 days before your next payment is due.
      2. At a Self-Service Kiosk. Find a kiosk here or by downloading the USPS Mobile® application at usps.com/mobile/info.htm.
      3. Renew by mail. Send a check or money order payable to "U.S. Postal Service™" to the Postmaster where your PO Box is located. (Include your PO Box number on the face of the check.)
      4. Visit the Post Office™ where your box is located. Pay by cash, check or credit card.
    8. Can I renew my PO Box™ automatically?

      Can I renew my PO Box™ automatically?

      You can set up automatic renewal payments online to pay your PO Box™ fees on your payment due date, using a credit or debit card. To set up automatic payments, go to usps.com/poboxes and click Manage PO Box. After you sign in, find the box you want to set-up for automatic payments, click See Details and look for Auto Renewal.

    9. Will my PO Box™ account be closed if my renewal fee is late?

      Will my PO Box™ account be closed if my renewal fee is late?

      To retain your PO Box™, you are required to make payments by the 10th of the month the payment is due. If you do not make this payment, your PO Box will be closed on the 11th of the month.

    10. What are the steps to renewing my PO Box™ online?

      What are the steps to renewing my PO Box™ online?

      If you already have a PO Boxes™ Online account, go to usps.com/poboxes and click Manage PO Box. You can also set up a new account using the same link. Once you're on the Manage PO Box page, click Renew PO Box and make a one-time payment within 30 days of your payment due date. Your credit card will be stored for future automatic renewals if you've selected the 3-month payment period option or you choose to store it.

    11. Can I get a PO Box™ for my business?

      Can I get a PO Box™ for my business?

      Yes, you can use a PO Box™ for both personal and business mail.

    12. Can I change my business account to a personal account or vice-versa?

      Can I change my business account to a personal account or vice-versa?

      You can change your personal account to a business account. Access your profile and in the upper right-hand corner you’ll find a link that enables you to switch your account to a business account.

      If you currently have a USPS.com business account, you will be unable to change your account to a personal account.

    13. What additional services can I get if I have a small business?

      What additional services can I get if I have a small business?

      Caller Service is designed for customers who have more than five PO Boxes™ at one location or receive more mail than can be delivered to the largest PO Box™. If there is an overflow of mail, we'll hold the mail for you and you can pick it up during designated business hours. Reserve Service is designed for customers who engage in high-volume promotional mailings and can help distinguish between promotional and standard mail.

    14. How do I link my PO Box to my USPS.com account?

      How do I link my PO Box to my USPS.com account?

      It's easy. Go to usps.com/poboxes, click on the Manage PO Box link and sign in using your USPS.com account.

      If you'd like to link a PO Box™ that you signed up for in person to your USPS.com account, click on the Link a PO Box button and sign in. You’ll need your PO Box number and its associated ZIP Code™, which may be different from the Post Office™ ZIP Code™.

    15. How do I manage my PO Box™ account online?

      How do I manage my PO Box™ account online?

      Go to usps.com/poboxes and click on the Manage PO Box button. Once you sign in, you can:

      • Open a new PO Box™
      • Add an existing PO Box to your online account
      • Add or manage the credit card you use for payment
      • Edit your User Profile
      • View your online payment history
    16. How many PO Boxes™ can I manage online?

      How many PO Boxes™ can I manage online?

      You can manage as many PO Boxes™ as you like. If you need any assistance in managing your boxes, upgrade to Caller Service.

    Payment

    PO Box Questions & Answers

    1. What options do I have for making a payment on my PO Box™?

      What options do I have for making a payment on my PO Box™?

      You have four options for making a PO Box™ payment, including:

      • Online with a credit or debit card. Go to usps.com/poboxes and click Renew which will take you to the Manage PO Box page. Then click Renew PO Box to make a one-time payment. This feature is available 30 days before your next payment is due.
      • Pay at a self-service kiosk (SSK): you can find an SSK at Find a kiosk or by downloading the USPS Mobile® application at usps.com/mobile/info.htm.
      • Pay by mail: send a check or money order payable to "U.S. Postal Service™" to the Postmaster where your PO Box is located. (Include your PO Box number on the face of the check.)
      • Pay in person: pay at the Post Office™ where your PO Box is located using cash, check, credit card, or debit card.
    2. How can I check my payment history?

      How can I check my payment history?

      Go to usps.com/poboxes and click Manage PO Box. After you sign in to your account, find your PO Box™ and click on the See Details link to see your payment history.

    3. Can I make a one-time payment on my PO Box™ fees?

      Can I make a one-time payment on my PO Box™ fees?

      Yes, you can make a one-time payment within 30 days of your payment due date. Go to usps.com/poboxes and click Renew. After you sign in, you can make a one-time payment. Your credit card can be stored for future automatic renewals.

    4. How can I set up Auto Payments?

      How can I set up Auto Payments?

      Go to usps.com/poboxes and click Manage PO Box. After you sign in, find the PO Box™ you want to set-up for automatic payments, click See Details and look for Auto Renewal.

    5. How many credit cards can I store online?

      How many credit cards can I store online?

      You can store up to three credit or debit cards safely and securely.

    6. Can I check my renewal date or expiration date online?

      Can I check my renewal date or expiration date online?

      Yes. Go to usps.com/poboxes, and click on the Manage PO Box button. Once you sign in, find your PO Box™ and view the renewal date under Next Payment Due.

    Other

    PO Box Questions & Answers

    1. How much does a PO Box™ cost to rent?

      How much does a PO Box™ cost to rent?

      Prices vary according to the size of the box and in which Post Office™ your box is located in. For a complete breakdown of our pricing, you can learn more here.

    2. How big are the PO Boxes™?

      How big are the PO Boxes™?

      There are 5 different sizes with our largest box measuring in at 12" x 22.5".

    3. How many different sizes of PO Boxes™ are there?

      How many different sizes of PO Boxes™ are there?

      There are 5 different PO Box™ sizes ranging from extra-small to extra-large. Here’s the breakdown:

      • Size 1 is extra-small, 3" x 5.5". Holds 10-15 letters or 2 rolled magazines
      • Size 2 is small, 5" x 5.5". Holds 10-15 letters or 5 rolled magazines
      • Size 3 is medium, 11" x 5.5". Allows large envelopes and magazines to be stacked flat
      • Size 4 is large, 11" x 11". Holds 2 shoeboxes and still has room for 10-15 letters
      • Size 5 is extra-large, 22.5" x 12". Big enough for multiple Flat Rate Boxes and parcels
    4. How do I get the keys to my PO Box™?

      How do I get the keys to my PO Box™?

      You need to pick-up your keys at the Post Office™ where your PO Box™ is located. Be sure to bring your completed PO Box application (PS Form 1093) and two forms of acceptable ID in order to receive two keys for your PO Box. Additional keys are available upon request.

    5. What are the hours for accessing my PO Box™?

      What are the hours for accessing my PO Box™?

      Hours vary by Post Office™ location. To see the hours where your PO Box™ is located, click here.

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